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Q & A


Installation Problems

How to install mobile presets

Check out our how to install mobile presets page

 

General Questions

What are Lightroom Presets?

Lightroom presets are one click filters to make your photo look a certain way or style. The presets edit your photos by adjusting multiple settings such as color, contrast, white balance, temperature, tone, saturation, vibrancy, sharpening, lens corrections, luminance, and others.

Do Lightroom Presets work in Photoshop?

Lightroom presets only work in Lightroom, however all versions of Lightroom (Lightroom Mobile, Desktop, CC, Classic etc..

Do the presets work with phone images? 

Yes, they work with all image types. 

What about the compatibility?

All of our mobile presets (.DNG) are fully compatible with MAC, PC, iOS, and Android. 

All of our desktop presets (.lrtemplate) are fully compatible with Adobe Lightroom 4, 5, 6, CC for Mac or Windows.

What is your refund policy? 

As the presets are digital products, we do not provide refunds once they have been purchased. This is the industry standard. If you have any questions about your purchase, please contact us info@stephpresets.com – we will be happy to help you.

Are your downloads instant?

Yes, all of our downloads are instant. After you complete the payment you will immediately have the option to download the product(s) from the final purchase page. 

Which currency do you use?

Everything in our store is in USD