Q & A
Installation Problems
How to install Lightroom mobile presets
Check out our Mobile Presets Installation Page
How to install Lightroom desktop presets
Check out our Desktop Presets Installation Page
How to add LUTs
Check out our LUTs Installation Page
General Questions
What are Lightroom Presets?
Lightroom presets are one click filters to make your photo look a certain way or style. The presets edit your photos by adjusting multiple settings such as color, contrast, white balance, temperature, tone, saturation, vibrancy, sharpening, lens corrections, luminance, and others.
Do the presets work with phone images?
Yes, they work with all image types.
What about the compatibility?
Our presets (.dng/.lrt/.xmp file formats) are compatible with:
Mobile apps (iOS & Android):
✓ Free Adobe Lightroom (.dng)
✓ Both .jpg & raw image formats
Desktop apps (Windows & Mac):
✓ Adobe Lightroom Classic (.lrt or .xmp)
✓ Adobe Lightroom CC (.lrt or .xmp)
✓ Adobe Photoshop Camera Raw (.xmp)
✓ Both .jpg & raw image formats
What is your refund policy?
As the presets are digital products, we do not provide refunds once they have been purchased. This is the industry standard. If you have any questions about your purchase, please contact us info@stephpresets.com – we will be happy to help you.
Are your downloads instant?
Yes, all of our downloads are instant. After you complete the payment you will immediately have the option to download the product(s) from the final purchase page.
After purchasing, will it be already installed in my Lightroom app?
No, you will have to import the presets into Lightroom app manually. Please check out this page if you don't know how to install.
Which currency do you use?
Everything in our store is in USD